Agency & Client Services · Playbook

Raise the change before you do it, not after.

A script, three priced options, and a confirmation note for the moment a client asks for something outside scope.

IncludedNative Claude Skill + plain .md for ChatGPT, Gemini & every LLM

Free work rarely begins as a decision. It begins with a quick yes in a call, because declining feels like picking a fight. Several small yeses later, the project has grown by a third and nobody agreed to it, including you.

Scope Change Conversation compares the request with your written scope, prices the change in hours, money, and calendar days, and builds three options the client can choose from: add it, swap it, or defer it. You get the words to say, a written note to confirm the choice, and a calm answer for the client who says it is tiny.

What you get

What it produces.

  • →A classification of the request: in scope, a swap, or an addition
  • →Three options with cost and date impact
  • →A spoken script of under 150 words
  • →A written confirmation note the client can approve by reply
Who it's for
  • ✦Agency owners who say yes to extras by reflex
  • ✦Project managers handling mid-project requests
  • ✦Freelancers who dread the scope conversation
What's included
  • →scope-change-conversation.zip: a native Claude Skill. Upload to Settings → Skills in Claude, or unzip to ~/.claude/skills/
  • →scope-change-conversation-skill.md: plain markdown. Works in ChatGPT Custom GPTs, Gemini, Claude Projects, agent system prompts, anywhere
  • →A README inside the zip with install steps for Claude, ChatGPT, and Gemini
Delivery
Emailed within 60 seconds of payment
Compatibility
Claude, ChatGPT, Gemini, any LLM
License
One-time purchase, yours to keep
One-time purchase
$12.99
Yours to keep
No subscription · free updates within v1.x

Works as a Claude Skill (.zip) and as a plain .md for ChatGPT, Gemini & every LLM
Delivered to your email within 60 seconds · Secured by Stripe
Price includes UK VAT where applicable

Questions

Before you buy.

How is this different from just asking Claude directly?

Asked cold, Claude writes a polite email saying the request is out of scope. This builds a conversation instead: it prices the change, gives the client a real choice, and produces the follow-up note that makes the decision stick.

How is this different from a Tool?

Playbooks are systematically produced to a fixed template and priced accordingly ($12.99). Tools are hand-built, one at a time, and go deeper ($39 to $199). A Playbook gives you a reliable method for routine work; a Tool is for when the judgment matters more than the format.

Will this work with ChatGPT, Gemini, and other LLMs?

Yes. You get a native Claude Skill (.zip) that auto-invokes in Claude, plus a plain .md you can paste into a ChatGPT Custom GPT, a Gemini system prompt, or any LLM. The procedure travels with the file.

Can I share this with my team?

It's licensed for your own personal and professional use. The output it produces is yours to circulate. To put the Playbook itself in the hands of a whole team, email hello@authority.md about team licensing.

What if it doesn't work for me?

If the file hasn't been delivered, or arrives defective or empty, we refund in full: see our refund policy.

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